Omnichannel AI 为全球品牌提供统一的智能智能体平台，跨越渠道和语言障碍，实现无缝的客户连接与服务。

Omnichannel AI 致力于解决全球化运营中的核心痛点，通过将 Amazon、WhatsApp、Shopify 等十余个主流平台整合至统一的 AI 工作空间，消除渠道孤岛。平台依托下一代多语言 AI 引擎，支持 20 多种语言且意图识别准确率达 97%，协助企业突破语言和时区限制，实现全球范围内 7x24 小时的个性化客户互动，在大幅降低人力成本的同时，助力品牌提升全球竞争力与用户满意度。

Omnichannel AI provides a unified intelligent agent platform connecting global brands with customers across multiple channels and languages.

Omnichannel AI addresses the critical friction points of modern global trade by consolidating over ten major platforms, including Amazon, WhatsApp, and Shopify, into a single AI-driven workspace. By leveraging a next-generation multilingual AI engine that supports over 20 languages with 97% intent recognition accuracy, the platform empowers enterprises to eliminate language barriers and timezone gaps, ensuring 24/7 personalized customer engagement while significantly reducing operational costs.

Enterprise Users

50,000+

Countries Covered

120+

Knowledge Answer Rate

98%

Industries Served

40+